FAQ’s

Use the “Add to cart” button (on the product page) once you are happy with the item(s). Once the item(s) is in your basket: Click on the “Checkout” link in the upper right corner. Fill in all your necessary contact and delivery details. Select your payment method, and if “Credit Card” is selected you will now be forwarded to a secure page where you may safely and securely submit your card details. Alternatively if you elect to pay via other methods such as Bank Transfer, simply follow the instructions. Once your details have been submitted, you will return to the website and the order will be processed. You will receive a confirmation email of the order and will be notified once your package is on its way.

Please make contact with our Customer Service team via whatsapp or email and we will update it for you.

No. We only deliver within South Africa.
 

We accept EFTS, Direct Deposits and Card payments. All major cards within SA, including Visa and Mastercard, are accepted.

Delivery time depends on where you are located but is generally 2 to 3 days. You will be notified via email (along with tracking details) once your order is shipped.

Unfortunately not. All orders are delivered via courier to your door.
 

We charge a flat rate shipping fee of R75.00

We endeavour to respond as quickly and instantly as possible. Depending on the mode of contact, you can expect a response within 4 hours during business hours.

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